Faulty items will be replaced, refunded or credited. All vibes have a one year warranty. If item is faulty we will provide you with a return envelope. Please return to 7 Wildlife Road, Jubilee Pocket, Airlie Beach QLD. Please describe the issue, add a return address and contact details. A replacement or a refund will be organised depending of which you prefer.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 7 Wildlife Road, Jubilee Pocket, Airlie Beach QLD
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Contact Email: email@example.com
Contact Address: 7 Wildlife Road, Jubilee Pocket, Airlie Beach QLD