All domestic and International orders over $89AUD have Free Tracked Shipping through Australia Post. For handmade items please allow 1-3 days processing time.
The shipping cost for standard domestic tracked orders under $89AUD is $7.00 and will generally be delivered within 3-5 working days. If you order over the weekend or after 3.00pm on Friday, you will not receive your package until Wednesday- Friday of the following week. You have the option to upgrade to Express for $10.
International shipping is $15AUD for Tracked Standard 7-14 days. You have the option to upgrade to Express for $25AUD. To ensure that you are able to receive your items by a certain date please allow up to 21 working days.
What will my parcel look like?
Your order will be delivered via Australia Post in discreet postage packaging from PO BOX 2010 | Cannonvale | 4802 | Queensland. Your items are gift wrapped in a silk drawstring bag then bubble wrapped to ensure safe shipping.
If you're not home
If there is no-one to accept delivery, Australia Post should take your parcel back to the nearest Post Office. Australia Post will normally leave a card allowing you to collect your delivery from your local Post Office, at your convenience. Your package will look like any other everyday Australia Post package, it will carry no indication of us being an adult store, and you will not need to mention us in order to pick-up your package.
If your parcel does not arrive
Whilst we do the best we can to ensure safe and secure delivery of parcels, once a parcel is accepted by Australia Post delivery of the item is out of our control. Should your parcel not be delivered to the address you entered for shipping, and it is not at your local post office for collection, please get in touch with us for a tracking/parcel number. This number can be used when you lodge a query with Australia Post.
If your parcel is returned to us
If you haven't collected your parcel or have provided us with an incorrect or incomplete address and the parcel is returned to us, we can send it back to you at your expense. Alternatively, the package can be collected from the store.
Thankyou for visiting Lalibido
Contact Email: email@example.com
Contact Phone: 0061410372497.
Contact Address: PO BOX 2010 | Cannonvale | 4802 | Queensland | AUS.